HOW CAN WE HELP YOU?
1Why should I get tile & grout professionally cleaned?
Regular mopping only removes surface soil and in fact contributes to deeper embedding the dirt that causes the grout to be unattractive. Professional cleaning restores the look of your tile and grout and extends its life.
2Can dirty tile and grout affect my family’s health?
Dirty tile and grout harbours bacteria which can lead to health concerns especially for young children who are frequently in contact with our floors. Grout King follows a process that kills 99.9% of harmful bacteria.
3Do you use harsh chemicals?
Grout King prides itself on using a process that uses high pressure extractors, steam and green cleaning agents that are harmless to you and your family.
4Is professional tile & grout cleaning expensive?
Professional tile and grout cleaning can be just dirhams compared to the cost of replacing tile. Call today to get an estimate from one of our professionals.
5How long does it take to get the tile & grout at my home professionally cleaned?
For the average 2 bedroom apartment, cleaning normally takes 4 hours. If you choose to have the grout sealed, we recommend waiting 24 hours after rinsing to apply sealer so the sealer will adhere properly. Grout sealing itself takes about another 4 hours. Time varies based on tile size, the amount of soil in the grout and room configuration.
6Will a professional tile & grout cleaning be disruptive to my family?
The team at Grout King will work with you to schedule a time convenient for you. Our technician will let you know of the applicable dry times needed.
7Can I use household cleaning products on my tile & grout surfaces afterwards?
Tile floors are in fact far easier to clean after sealing. We recommend using a neutral cleaning agent. Ask us for our recommendations.
8How often do I need to get my tile & grout professionally cleaned?
To keep the tile floors in your home looking their best, we recommend having them professionally cleaned every year, depending on traffic, pets, children and regular floor maintenance.
9When will I be able to walk on my floors after a tile & grout cleaning?
We ask you to stay off of freshly cleaned tile floors for at least 30 minutes. If we’ve sealed your floors, avoid getting any liquid on the floor for 24 hours until the sealant cures completely.
10Will there be an odor?
After tile and grout is cleaned, you may notice a faint scent. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity.
11Do I need to do anything prior to the technician arriving for my scheduled service?
Simply pick up items from the floor, such as rugs, plants and trash cans. We ask that you remove any fragile items and store them safely. Please also remove items from kitchen and bathroom benches. Remember, we’re going to clean all your tiled surfaces.
12Are there instructions to follow after my tile & grout surfaces are cleaned?
Stay off freshly cleaned tile for at least 30 minutes, and avoid getting any liquid on the floor for 24 hours if sealant has been applied. Return furniture (with suggested use of felt pads) and rugs to floors after 24 hours.